Leads who messaged and have not been answered. Longest wait first — this is the money that gets lost for no reason other than nobody replied.
| Waiting | Lead | Agent | Last message |
|---|
Today, ordered by who answered the most leads the fastest. An agent with nothing waiting and nothing replied simply had a quiet day — the flag only appears when messages came in and none went out.
| # | Agent | Replied | Average reply | Waiting |
|---|
After adding, press Link — a QR code appears. The agent opens WhatsApp → Settings → Linked devices → Link a device and scans it. Once only.
The end-of-day summary. It is sent automatically once a day to your alert channel; this is the same thing, live, whenever you want it.
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| When | What | Agent | Detail |
|---|